Privacy policy

This policy explains how BIZ ENERGIES LIMITED ("we", "us") collects and uses your personal data when you contact us or use our energy comparison and switching service. We are the data controller for the information you provide.

Information we collect

• Contact details you give us — such as your name, business name, phone number, email and address.
• Energy information from your bills or meters — such as usage, tariff, meter numbers (MPAN/MPRN) and contract dates — so we can compare prices accurately.
• Correspondence — the content of your enquiries and our communications with you.

How we use it

• To compare the market and prepare quotations for you.
• To arrange and manage a switch or renewal with a supplier you choose.
• To contact you about your enquiry and remind you before your contract ends.
• To meet our legal and regulatory obligations.

Our lawful basis

We rely on your consent and on our legitimate interests (to respond to your enquiry and provide the service you've asked for), and on contract where we are arranging a switch on your behalf.

Sharing your information

Where you ask us to arrange a quote or switch, we share the information needed with the relevant energy supplier(s). We do not sell your personal data. We may use trusted service providers (for example IT and email) who process data on our behalf under appropriate agreements.

How long we keep it

We keep your information only as long as necessary for the purposes above and to meet our legal obligations, after which it is securely deleted.

Your rights

You have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to data portability. To exercise any of these, contact us using the details below.

If you're unhappy with how we've handled your data, you can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This website uses only the cookies necessary for it to function. We don't use advertising or tracking cookies on this site.